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University Language Centre

Student Support

Students studying English language courses with ULC have access to a dedicated Student Welfare Officer. During the first week of all courses, students are given advice on and/or assistance with (where appropriate): 

  • life in Manchester
  • opening bank accounts
  • police registration
  • registration with a GP
  • insurance of personal possessions and general security 

Information about facilities and services on campus and elsewhere in Manchester is also provided. Further support with any non-academic matters is available throughout courses. Problems dealt with commonly include: 

  • accommodation arrangements
  • visa extensions
  • financial matters
  • health and well-being
  • advice on and support in arranging school/nursery places for students' children
  • lost luggage cases/claims 

Students also have access to welfare services in the Students' Union and through the Student Services Centre (Student Immigration Team), and to student health and counselling services.

Further information

Please contact the Welfare Team if you have any queries: